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Frequently Asked Questions
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Do you have a question that you would like added to the FAQ list?
Send us an e-mail, we will get
it answered and post it here for so the entire community can be informed.
Q: Where do I get information on changing the outside of my house?
A: All changes to the outside of your house must be approved
by your village ARC and the master ARC. To find out more information and
see what is allowed visit the ARC Information
link on the left hand web site menu. |
Q: How do I find the minutes of the meetings for the Master Board of Directors?
A: The minutes of the meetings can be found by going to
the home page and clicking on the sidebar link of DID YOU KNOW?, or scrolling
down until you see a picture of a calendar next to following text, Meeting
of Events and Monthly Meetings. Click on that link and it will take you
to the current monthly meeting dates. Once that page is loaded click on
the AGENDA link next to the Master Board of Directors meeting. Once that
page loads you will see a complete history of the agenda and minutes from
the workshops and meetings for the Master BOD. |
Q: How do I find the when meetings for the Master Board and my village Board are scheduled?
A: Scroll down on the home page until you see a picture of a calendar next to following text, Meeting
of Events and Monthly Meetings. Click on that link and it will take you
to the current monthly meeting dates. |
Q: A sign at the gate states, GATE
CLOSES AFTER EACH VEHICLE. What does this mean?
A: When a resident comes to the gate they have several
methods to access the community, card, clicker, transponder. All methods
work exactly the same so for this explanation
we will use the card. When the card is placed on the reader the system reads
the number assigned to that card. The system then looks in the database
to make sure that number is allowed access to the community. If allowed
the system instructs the gate to open. The gate polls the ground loop to
see if there is a vehicle at the gate. The ground loop is the large
rectangular pattern on the road. The loop serves two purposes, if a vehicle
is not on the loop the gate will not open, and when a vehicle is no longer
on the loop the gate closes. The loop is the mechanism responsible for making
sure the gate does not close on a vehicle. If a vehicle is on the loop
the large gate opens, once fully opened the gate tells the arm to raise.
Once there is no vehicle detected on the loop the arm lowers and the gate
closes. The system clears all memory and is ready for the next resident.
All of this seems pretty simple until someone tries to tailgate or does
not let the first transaction complete before putting their card on the
reader or clicking their clicker, etc. When this happens the system just
ignores the new card number so the resident thinks the system is broke because
it did not read their card, when in fact the system is working perfectly.
"How can I help?" Glad you asked. Allow the resident in front of you to completely
enter the community before you try to gain access. You will know the system is ready for you when the gate arm starts to come down. |